Privacy Policy

How We Protect Your Data

Last Updated: February 15, 2026

At TradeStone, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

  • Full name
  • Username
  • Email address
  • Cryptocurrency wallet addresses (USDT TRC20/BEP20)
  • Password (encrypted and securely stored)

1.2 Financial Information

  • Deposit and withdrawal transactions
  • Investment history and balances
  • Referral earnings and commissions
  • Payment proof uploads (screenshots)

1.3 Technical Information

  • IP address and location data
  • Device type and browser information
  • Login dates and times
  • Cookies and session data
  • Referral source (how you found us)

2. How We Use Your Information

We use your data to:

  • Provide Services: Process deposits, investments, and withdrawals
  • Account Management: Maintain and secure your account
  • Communication: Send transaction confirmations, updates, and important notices
  • Customer Support: Respond to your inquiries and resolve issues
  • Security: Detect and prevent fraud, unauthorized access, and illegal activities
  • Analytics: Improve our platform and user experience
  • Marketing: Send promotional emails (you can opt-out anytime)
  • Legal Compliance: Meet regulatory and legal obligations

3. Information Sharing

We DO NOT sell your personal information to third parties.

We may share your information only in these limited circumstances:

  • Service Providers: Trusted third-party services that help operate our platform (payment processors, hosting providers, email services)
  • Legal Requirements: When required by law, court order, or government authorities
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • Protection of Rights: To protect our rights, property, and safety, or that of our users

All third-party service providers are contractually obligated to keep your information confidential and secure.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: SSL/TLS encryption for all data transmission
  • Secure Storage: Encrypted databases with restricted access
  • Password Protection: Your passwords are hashed and never stored in plain text
  • Access Controls: Limited employee access to personal data
  • Regular Audits: Security reviews and vulnerability assessments
  • Monitoring: 24/7 system monitoring for suspicious activities

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, and you use our platform at your own risk.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your login session
  • Track visitor behavior and analytics
  • Improve platform functionality
  • Personalize your experience

Types of Cookies We Use:

  • Essential Cookies: Required for platform functionality
  • Analytics Cookies: Help us understand how users interact with our site
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling them may affect platform functionality.

6. Data Retention

We retain your information for as long as:

  • Your account remains active
  • Required to provide our services
  • Necessary for legal, regulatory, or business purposes

After account closure, we may retain certain information for:

  • Fraud prevention and security
  • Compliance with legal obligations
  • Dispute resolution
  • Backup and archival purposes

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing emails
  • Data Portability: Receive your data in a structured format
  • Withdraw Consent: Revoke consent for data processing

To exercise these rights, contact us at support@tradestone.com. We will respond within 30 days.

8. Children's Privacy

TradeStone is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from someone under 18, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Third-Party Links

Our platform may contain links to external websites (e.g., blockchain explorers, social media). We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before providing any personal information.

11. Email Communications

We send emails for:

  • Transaction confirmations
  • Account notifications
  • Security alerts
  • Platform updates
  • Marketing and promotions (optional)

You can opt-out of marketing emails by clicking "unsubscribe" in any promotional email. However, you cannot opt-out of essential service-related emails (transaction confirmations, security alerts).

12. Data Breach Notification

In the unlikely event of a data breach that may compromise your personal information, we will:

  • Notify affected users via email within 72 hours
  • Inform relevant authorities as required by law
  • Take immediate steps to secure the breach and prevent future incidents
  • Provide guidance on protective measures you can take

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or platform notification.

Continued use of TradeStone after policy changes constitutes acceptance of the updated policy.

14. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your data based on:

  • Consent: You have given explicit consent for specific processing activities
  • Contract: Processing is necessary to fulfill our services
  • Legal Obligation: Required to comply with laws
  • Legitimate Interest: For fraud prevention, security, and platform improvement

15. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: support@tradestoneinvest.com
  • Telegram: @TradeStoneSupport
Your Privacy Matters: We are committed to protecting your personal information and maintaining your trust. If you have any concerns, please don't hesitate to reach out.